Effective OSS solutions are critical to the successful operation of modern telecom networks, which are becoming increasingly complex and require real-time management to meet customer expectations for quality and reliability. With over 100 TM Forum and other telecom-related certifications, GDi offers telecom professional services in various telecom domains, including the migration from legacy systems to the implementation of GDi Ensemble OSS. Our telecom professional services ensure seamless integration with existing platforms, enhancing operational efficiency. These services are available both as a stand-alone offering or as part of our full product suite, tailored to meet the specific needs of telecom companies.
Solution design is an architectural description of a specific solution based on predefined processes and best practices while system design includes physical, network and database architecture including list of required hardware and third-party system and RDBMS software. This provides the ground for OSS implementation by tailoring GDi solutions to specific business needs and defining their functional requirements and stages of implementation.
Data migration services include the development of data migration strategy and performing migration of customer data from legacy systems, records and databases. A well-designed strategy serves as a roadmap, outlining the workflow of tasks, describing potential challenges, and identifying the roles and responsibilities of stakeholders involved in the migration process.
Integration services include the development of integration use cases and strategy including specification of data to be integrated, protocols, APIs as well as system integration testing. A crucial aspect of integration services is the specification of data to be integrated, which entails defining the structure, format, and semantics of data entities exchanged between systems.
A project management process is a standard that defines, maintains, and ensures project management quality across an organization and with the customers. Project management methodologies used by GDi include Waterfall project management, Agile project management, Scrum project management and Kanban project management.
Consulting in the telecom OSS domain involves directing and sharing industry practices, analyzing business requirements, evaluating existing OSS implementation, designing new OSS solutions and providing training and support to ensure successful deployment and adoption. Our consultants work with CSPs directly to identify and address challenges related to OSS design, implementation and management.
Quality assurance and control includes preparation of testing strategy and execution of system (i.e. factory) testing, system integration testing, end2end testing and user acceptance testing. By embracing a comprehensive approach to quality assurance and control, organizations can lower risks, optimize performance, and deliver superior software solutions that meet the highest standards of quality, reliability, and user satisfaction.
Training and education include standard GDi Ensemble OSS training courses as well as specific customer training. Besides theoretical insights, the courses include practical demonstrations and hands-on exercises. Using real-world scenarios and case studies, customer training sessions provide actionable strategies to enable users to use the GDi Ensemble OSS platform effectively within their operational environment.
Managed services refer to the outsourcing of OSS design, support and maintenance activities to GDi in which case we are responsible for managing the telecom operator's OSS, including ensuring the systems are operational, up-to-date, and secure. We are able to cover a range of services, such as system monitoring, performance optimization, issue resolution, software updates, and hardware maintenance.
Support and maintenance of OSS involves ensuring that the systems are operational, up-to-date, and secure. It includes monitoring system performance, diagnosing and resolving issues, and applying updates and patches. Additionally, it involves managing user accounts, access control, and security configurations to prevent unauthorized access or data breaches.
