Service Inventory

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Service Inventory


Developed according to TM Forum recommendations, Service Inventory equips enterprises to efficiently manage sales, activation, and service maintenance. By adeptly handling both Customer Facing Service (CFS) and Resource Facing Service (RFS) parameters, the module enables precise verification of service availability at designated locations. 

Simplifying tasks from service registration to network resource allocation, it offers comprehensive support. 

With a dedicated emphasis on service activation, it delivers essential technical parameters through its API. Additionally, service inventory facilitates tracking service unavailability, empowering customer service departments to promptly address subscriber inquiries. Tailored for service order management professionals, its open programming interface ensures seamless integration with external systems, elevating overall efficiency and productivity. 

Benefits

1
Compliance with Industry Standards

Designed based on TM Forum recommendations, guaranteeing alignment with industry best practices and standards.

2
Precise Parameter Management

Ensure accurate stock-taking of both Customer Facing Service (CFS) and Resource Facing Service (RFS) parameters, minimizing errors and maximizing service quality.

3
Simplified Service Registration

Easily register services sold to individual customers and allocate necessary network resources, reducing administrative burdens and speeding up service activation.

4
Provision of Technical Parameters

Provide required technical parameters for service activation through a user-friendly API, enabling swift and seamless service activation processes.

5
Comprehensive Reporting

Generate reports on service quality, enabling you to monitor performance and make data-driven decisions to optimize service delivery.

6
Seamless Integration

Utilize the open programming interface (Web Service API) for seamless integration with other systems, including Resource Inventory and CRM, ensuring interoperability and enhancing overall operational efficiency.

Key functionalities

1
Sales Process Support

Facilitates seamless management of sales processes, including verifying service availability in specific locations and registering services sold to individual customers.

2
Activation Assistance

Streamlines service activation by providing technical parameters through a user-friendly API, ensuring smooth activation processes.

3
Parameter Management

Ensures precise stock-taking of Customer Facing Service (CFS) and Resource Facing Service (RFS) parameters, minimizing errors and optimizing service quality.

4
Reporting Capabilities

Generates comprehensive reports on service quality, allowing telecom operators to monitor performance and make data-driven decisions to improve service delivery.

5
Service Administrator Application

Facilitates the elaboration of service specifications and standards, along with managing the standard service catalogue, enhancing operational efficiency and standardization.

6
Service Editor Application

Simplifies searching, viewing, and editing of customers' services, as well as basic customers' data related to services, providing a user-friendly interface for managing service-related information.

7
Open Programming Interface (Open API)

Enables seamless integration with other systems, including Resource Inventory and CRM, ensuring interoperability and enhancing overall operational efficiency.

8
Compliance with TM Forum Recommendations

Designed based on industry best practices and standards, ensuring alignment with global telecom standards and enhancing credibility.

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