Service Assurance

GDi Ensemble OSS

Umboss


Discover the power of GDi Ensemble OSS UMBOSS, a comprehensive resource and service assurance software designed to revolutionize your network management and orchestration experience. With its ability to consolidate data across different domains, UMBOSS offers unified event, fault, performance, and inventory management for all computing and communication resources, including networks and hybrid data centres. By integrating seamlessly with existing OSS, BSS, and IT environments, UMBOSS maintains a consolidated real-world reference database, enriching collected event and performance data with contextual information to enhance operational efficiency. 

One of UMBOSS’s unique advantages is its umbrella vantage point, allowing parallel scanning of all domains to discover the entire network and topologies across domains. This approach ensures comprehensive monitoring of the network/IT infrastructure and facilitates swift resolution of any issues that arise. 

Whether in telecom or enterprise IT environments, our resource and service assurance module is designed to deliver optimal performance and efficiency, making it the ideal solution for organizations of all sizes. 

Benefits

1
Comprehensive Network Health Insights

Gain invaluable insights into the health of your network infrastructure with GDi Ensemble OSS UMBOSS. By consolidating data across different domains, UMBOSS offers a unified view of event, fault, performance, and inventory management, providing you with a comprehensive understanding of your computing and communication resources. This holistic perspective enables proactive monitoring and troubleshooting, ensuring optimal performance and reliability across your network and data centre environments. With UMBOSS, you can stay ahead of potential issues, minimize downtime, and maximize operational efficiency

2
Automated Issue Resolution

Unlock the power of automated and autonomous remediation with GDi Ensemble OSS UMBOSS. By integrating seamlessly with existing OSS, BSS, and IT environments, UMBOSS streamlines the remediation process, ensuring swift and efficient resolution of issues across your network infrastructure. With UMBOSS, you can automate routine tasks and empower intelligent systems to autonomously identify and address problems, reducing manual intervention and enhancing overall operational efficiency. Experience peace of mind knowing that UMBOSS is continuously monitoring your environment, minimizing disruptions and maximizing uptime

3
Real-Time Problem Management

Experience prompt reaction to any problem with GDi Ensemble OSS UMBOSS. By offering unified event, fault, performance, and inventory management, UMBOSS provides real-time insights into your network infrastructure, enabling swift identification and resolution of issues. With UMBOSS's comprehensive monitoring capabilities and automated remediation features, you can react promptly to any problem, minimizing downtime and ensuring seamless operations. Trust it to keep your network running smoothly and efficiently, even in the face of unexpected challenges

4
Digital Service Health Monitoring

Gain complete insight into the health of your digital services with GDi Ensemble OSS UMBOSS. By consolidating data across different domains and providing unified event, fault, performance, and inventory management, UMBOSS offers a comprehensive view of your computing and communication resources. With UMBOSS, you can monitor the health of your digital services in real time, enabling proactive management and ensuring optimal performance and reliability. Trust it to provide you with the visibility and control you need to maintain the highest standards of service delivery

Key functionalities

1
Enhanced Event and Fault Management

The Event and Fault Management (EFM) Module offers comprehensive event processing and storage, alarm deduplication, and root-cause analysis for efficient network monitoring. With cross-domain alarm correlation and service impact calculations, it provides actionable insights for proactive fault resolution. Engineers benefit from customizable alarm dashboards, closed-loop automation, and extensive forensic search capabilities, ensuring quick and informed decision-making. Additionally, the module facilitates detailed alarm insight and exportable alarm history for in-depth analysis, enhancing overall operational efficiency and network reliability

2
Streamlined Network Performance

Performance Management (PM) Module streamlines performance data consolidation and analysis for optimized network performance. With capabilities for processing metrics data, executing KPI calculations, and detecting anomalies, it offers valuable insights into network performance health. Any threshold violations or anomalies automatically trigger alarms in the Event and Fault Management Module, ensuring prompt attention to potential issues. Engineers benefit from an intuitive GUI, enabling easy access to performance data, customizable graph displays, and export options for further analysis. With precise measurement capabilities and various visual inspection methods, the PM Module empowers engineers to make informed decisions and optimize network performance efficiently

3
Service Assurance Excellence

At the core of GDi Ensemble OSS UMBOSS's Service Assurance is its Service Inventory Module (SI), simplifying the management of service orders and instances based on industry standards. With SI, products are neatly organized and accessible through an intuitive interface or external systems, ensuring seamless integration and ease of use. UMBOSS combines this service data with resource information to evaluate service quality and generate alerts promptly, preventing potential issues before they escalate. This is made possible by the Service Quality Management (SQM) Module, which defines service models and detects degradation, ultimately enhancing customer satisfaction by preemptively addressing concerns and reducing the need for service desk calls. Together, SQM and SI form the foundation of UMBOSS's Service Assurance, streamlining operations and ensuring smooth service delivery

4
Automated Operational Excellence

As a comprehensive assurance platform, GDi Ensemble OSS UMBOSS features a versatile Automation Module designed to swiftly address technical issues. This module empowers engineers to trigger actions manually or automatically respond to detected infrastructure or service issues. By facilitating closed-loop automation processes, UMBOSS effectively mitigates infrastructure or service degradation, ensuring optimal performance and reliability. Whether initiated by engineers or autonomously, UMBOSS's Automation Module plays a vital role in maintaining a seamless operational environment

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